Finding a new hair stylist is always a daunting task but especially when it’s just before your father’s funeral. I’ve spent the last 2 months going to the hospital and caring for myself (and especially my hair) has been been put on the back burner. I showed up in a broken state and Thadra made my hair look fantastic and was so kind to me. We had a wonderful conversation during my visit that renewed my hope in the future. I have found my new hair stylist and a new friend!

Emily was amazing, she knew how to take care of my hair texture and she knew the exact color I wanted . She gave me the looked I wanted and the trim looked so good .she was so kind, we had great conversations. I felt comfortable with her and I will definitely be coming back so thank you Emily 🫶🏽.

I had an appointment scheduled for August 15 with the promotion of a partial highlight and cut for $100. I already had grown balayage and just wanted some money pieces in the front and a trim. Emily told me the day that it would actually be $145 since I have balayage, no big deal but I just wanted money pieces and tone (not full balayage but whatever.) I think a true consultation was lackluster and as soon as she got done applying the bleach, I knew it was a lot. While I was getting my hair washed, Emily asked another stylist to come over and check. I knew it was probably iffy. After she got done drying my hair, I realized it was extremely brassy and bright, and my balayage was gone. I still paid and tipped for the service and was trying to give the benefit of the doubt that maybe I just need to wash and style it myself. Not even a couple hours later, I reached out to the owner and explained that I didn’t like it. It was a complete 180 from previous style and nothing I wanted. Emily and I agreed to reach out the next day and try to tone it down. Which I appreciate her reaching out so quick. At that appointment, while I was there, she called the manager and asked if I should be charged for today, that made me feel awkward and on edge, I paid and tipped yesterday! After she added some blue shampoo to my hair, my hair turned blue. Not even just blue, it looked like a melted m&m McFlurry. She told me to hang tight for a bit and just see if the color washes out, so I did. To be fair, the toner did wash out, but I was left with a huge line of brown to brassy blonde. The balayage that I had previously loved was gone. I told her immediately that I didn’t love this and she agreed to have me come back. NOTHING WAS EVER MENTIONED ABOUT ME HAVING TO PAY TO FIX THE HAIR I ALREADY PAID FOR. She added dimension pieces, to the all blonde hair that I never asked for. She never mentioned anything about me having to pay, in fact at the last appointment she told me if I come back within the next few weeks I would not be charged at all. I’m a pretty understanding person, and I do know that sometimes with chemicals, you never know, but if I left with blue hair, why should I have to pay to get that fixed? I left with brassy hair, should I have to pay to get that fixed? It doesn’t make sense. At the end of the appointment where she did the dimension, she brought me over to the checkout area and was like “oh it’s $90” and I’m thinking for what?! I already paid for the service. Maybe I should have been more assertive, but her and I were the only ones in the building and what is the client supposed to do? She offered me a 20% discount for being blindsided. I’m at a lost what to do. I don’t like my hair, I paid over $250 for something I don’t even like or wanted.

5/5 stars! Emily was so sweet and definitely knew what she was doing. I went to a different salon prior and just wasn’t happy with what I was given. I walked into the salon expecting to get closer to what I wanted, but my hair turned out even better than I imagined . Definitely will be going back ❤️Thanks so much Emily!!

Emily was absolutely amazing! She brought my curls back to life with a trim and a deep conditioning mask, and I am so grateful for her. I will be back!